300 West Crowell Street Monroe, NC 28112 (704)282-4500

GIS FAQ

GIS FAQs

What are the major benefits of GIS to the City of Monroe?
  • Improved management of communication and resources
  • Promotion of teamwork
  • Improved business processes and enhanced productivity
  • Supports the achievement of city plans, policies, & programs

History of GIS at the City of Monroe

The City of Monroe is an enterprise GIS organization, meaning that geographic information is maintained in a central location and this information is shared inter-departmentally. GIS is maintained by the GIS Coordinator. The GIS Coordinator is a member of the IT Department staff.

The current enterprise GIS environment has been deployed as a series of coordinated activities that support GIS Development in each of the participating departments.

Years ago, the City kept most of the utility data in an AutoCAD system. The AutoCAD system maintained locations of each utility, but was limited in the amount of information that could be stored within the software. The Utility Departments expressed the need to take their data to a much higher level. They wanted the data to have a certain level of intelligence, thus enabling them to do complex analysis and mapping projects. It was the consensus of all City of Monroe Utility Departments that a GIS Program was the solution they were looking for.

Now, the use of GIS at the City of Monroe is department-wide and used on a daily basis. GIS is used to enter, edit and maintain geographic data. GIS is also used to retrieve information from queries applied to the data, produce hard copy maps and tabular data and link to other databases. GIS is used as a tool for better decision making to support the achievement of city plans, policies and programs.

GIS data has been developed and maintained in ESRI’s enterprise geodatabase data models.

How does the City of Monroe use GIS?

Some examples of how the City of Monroe specifically uses GIS are:

  • The GIS Division is umbrelled under the IT Department. The GIS Coordinator is responsible for the management and coordination of policies, formulation of GIS business strategies, standards, and outreach of the City’s Enterprise GIS Program as well as geographic technology investments. She provides training, technical support, and a user group newsletter. In addition, the coordinator is responsible to actively work to further the development and use of GIS through the communication of data needs, data transfer requirements, and the implementation of data sets and data standards. This person is very active with City Departments and in assisting with application implementation on a daily basis.
  • The Planning & Zoning Department uses GIS to collect and inventory the zoning areas, flood plains, land uses, and other. They use GIS to assist in the development and implementation of plans for the orderly growth and development of the City by preparing plans and reports to guide public and private development.
  • The Engineering Department uses GIS to collect an inventory of roads, sidewalks, bridges and conditions of all of these. They also use GIS to assist in storm water management, assist in infrastructure design and planning of sidewalks and roadways. Information on the City Cemeteries is maintained with the GIS Database.
  • The Fire Department uses GIS to assist in planning new fire stations as well as to map fire calls and record addresses of incident and medical care received. In addition, the fire department uses GIS to assist in fire hydrant maintainance planning.
  • The Gas Division of the Energy Services Department uses GIS to inventory all the City owned and maintained gas features. In addition, GIS is used to analyze where gas features need to be repaired, replaced, and scheduled for maintanence. GIS is used to do complex analysis and mapping of these projects.
  • The Water Resource Department uses GIS to inventory all the City owned and maintained sewer features. In addition, GIS is used to analyze where sewer features need to be repaired, replaced, and scheduled for maintenance. In addition, they use GIS to inventory all the City owned and maintained water features. In addition, GIS is used to analyze where water features need to be repaired, replaced, and scheduled for maintenance. GIS is used to do complex analysis and mapping of these projects.
  • Parks and Recreation uses GIS to inventory park holdings.
  • The Storm Water Division uses GIS to inventory all the City owned and maintained stormwater features. In addition, GIS is used to analyze where stormwater features need to be repaired, replaced, and scheduled for maintenance.
  • The Economic Development Department uses GIS as a tool in recruiting and retaining industry, manufacturing and commercial companies to the city limits as well as develops new industrial parks and office parks by locating all major businesses and their primary resource demands.
  • The Electric Division of the Energy Services Department uses GIS to inventory all the City owned and maintained electric features. In addition, GIS is used to analyze where electric features need to be repaired, replaced, and scheduled for maintenance. GIS is used to do complex analysis and mapping of these projects.
What GIS Software does the City of Monroe Use?

ArcGIS, ArcGIS Extensions, SDE, InfraMap,Geocortex & ArcFM

Where can I find a Union County Parcel information?

You can find Union County’s GIS Web Application by clicking on the link.  This site is developed and maintained by the Union County GIS Department.  The application is built on ESRI’s technology.  It allows users to quickly and easily access GIS information and maps about Union County such as parcel data.

If I have problems with Union County’s GIS Web Application, whom do I contact?

If you have problems with Union County’s GIS Web Application, please contact the Union County GIS Department.


If you have any additional questions or concerns regarding the Monroe GIS webpages, please contact , GIS Coordinator.

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